Guzli is an AI customer service platform with AI agents that power an AI customer support chatbot trained on your data.
AI Chatbot for Customer Support & Lead Capture
Guzli is an AI chatbot for customer support and lead capture designed to resolve complex customer issues, automate support workflows, and turn conversations into qualified sales opportunities across every channel.
Unlike basic AI chatbots that only answer questions, Guzli executes real actions. It processes refunds, updates subscriptions, places Shopify orders, books meetings, and pushes qualified leads directly into your CRM.
Key capabilities:
Automates customer support tasks including refunds, disputes, subscription changes, and technical troubleshooting
Captures and qualifies leads by collecting contact details and intent in real time
Integrates with Shopify and Stripe to enable product browsing, checkout, and subscription management in chat
Supports website chat, WhatsApp, Facebook Messenger, Instagram, Slack, and email
Books meetings, schedules demos, updates tickets, and triggers CRM workflows automatically
No-code setup for fast deployment without engineering support
Works with Zendesk, HubSpot, and Salesforce without requiring migration
How it works:
Guzli combines generative AI with deterministic rules so it behaves like your best human agents. Teams define instructions and guardrails, and Guzli executes them reliably. When uncertain, it asks clarifying questions or searches again instead of responding with dead ends.
Built for conversion and escalation:
Guzli proactively starts conversations based on behavior such as pricing page visits, exit intent, or cart abandonment. It analyzes tone and intent to prioritize urgent users and escalates conversations to human agents with full context and summaries.
